Insights

Mineral vs traditional makeup after treatment: what to recommend
Not all makeup is the same on recovering skin. Here is the clinical difference between mineral and conventional formulas, and why it matters for what your clinic recommends post-procedure. Read more...
Post-treatment makeup: the retail category hiding in your treatment room
Most clinics have a skincare shelf. Very few have a post-procedure makeup shelf. Here is why the confidence gap between a client's treatment and the front door is the most... Read more...
SPF after peels and actives: the non-negotiable back-bar sale
Post-treatment SPF is not an upsell. It is a clinical necessity, and the easiest retail conversation in the treatment room. Here is why it belongs in every peel client's bag,... Read more...
Recovery is the new results: building a barrier-repair retail pathway
The shift from aggressive resurfacing to intelligent repair is the most significant change in professional skincare in a decade. Here is what it means for clinic retail, and why EGF... Read more...
Before and after a peel: the protocol that protects results
The outcome of a professional peel is largely determined before and after the treatment, not during it. Here is the pre and post protocol that protects results, and the four... Read more...
The sensitivity epidemic is a retail pathway, not just a skin problem
Between 45 and 55% of UK adults now report reactive skin. The active skincare boom created this. Here is why the sensitivity epidemic is the most underdeveloped retail opportunity in... Read more...
Managed clinic stores: sell online, keep the client, hold no stock
A managed clinic store lets professional partners sell Glo online under their own branding, with no stock commitment and the client data staying in the clinic's relationship. Here is how... Read more...
Who owns your client list, you or the brand?
When a skincare brand runs the online portal your clients purchase through, whose CRM gets updated? The data question most clinic owners have not asked yet, and why it matters... Read more...
Professional-only skincare: margin protection, not old-fashioned
"Professional-only" sounds like a legacy model. It is the opposite: the sharpest commercial tool a clinic has. Here is why the most forward-thinking clinic owners are leaning into it harder,... Read more...
Why UK clinics are losing skincare retail revenue to online discounting
Your clinic runs the consultation and makes the recommendation. Then the client buys the product elsewhere, online and discounted. Here is why the channel leak happens, what it costs, and... Read more...